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We educate leaders and team members on how conflict emerges, and its impact on wellness and patient care. We provide training to better manage inevitably tense environments, resulting in improved team performance, culture, and better patient care.
Individual coaching helps leaders learn to listen, guide, and support, and themselves become coaches of more effective teams. We also help teams complete tasks and achieve goals through group facilitation based on collaborative communication.
Conflict may lead to costly legal adjudication, especially when poorly managed. Our mediation services avoid the traditional legal path, with its associated costs, offering collaborative problem solving, leading to agency in the decision making process.
We solve active conflict and identify future hotspots across institutions: among employees, between and within departments, and in relation to regulatory compliance and bylaws. The most successful institutions strategically utilize protocols and assessment tools.
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