BIBLIOGRAPHY

Hand select list of well-researched, thoughtful articles that provide information, context, perspective, and data re conflict in healthcare settings.

• Gerardi, D. (RN, JD) (2005)
• Gerardi & Scott (2011)
• Gerardi (2012)
• Overton & Lowry (2013)
• Gerardi (2018)

The Joint Commission has addressed conflict in healthcare for 20+ years  

•  Behaviors that Undermine a Culture of Safety (2021, revised)
• A Strategic Approach for Managing Conflict in Hopsitals, Part II (2017)
• Comprehensie Accreditation Manual (2026)

• "Overcoming Challenges to Teamwork in Healthcare: A Team Effectiveness Framework and Evidence-Based Guidance" Zajac et al (2021)
• "xxx" Amick et al (2023)

Bibliography

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